Support
Everything you need to get from message to booking — and what to check when something looks off.
Install BookingSolved, open it, and hand it one scheduling message — paste it, choose a screenshot, or share it from another app. BookingSolved interprets the details, checks your Calendar, and prepares the next action for your approval. That’s the whole loop.
Copy the scheduling part of a client conversation, open BookingSolved, and paste it into the input on the home screen. Only what you paste is processed — nothing else from the conversation.
Tap the photo option on the home screen and pick a scheduling screenshot. The text is read with on-device recognition, then handled exactly like pasted text. Screenshots of long threads work best when the scheduling exchange is visible.
Select message text (or a screenshot) in any app, tap Share, and choose BookingSolved — that entry is the BookingSolved Share Extension. The shared content is saved securely and waiting when you open the app. If BookingSolved doesn’t appear in the Share Sheet, scroll the app row, tap “More”, and enable it.
The first booking action asks for Calendar access. BookingSolved uses it to check your availability, prevent scheduling conflicts, and add or update appointments only when you approve an action. If you declined the prompt, re-enable access in iOS Settings → Privacy & Security → Calendars → BookingSolved.
You pick one calendar as your work calendar the first time an appointment is booked. New appointments go there; your other calendars are only read to detect conflicts. Change the work calendar anytime in the app’s settings.
When a message contains an agreed time, BookingSolved prepares the appointment — day, time, duration, title — plus a confirmation reply. Review it, edit anything that needs adjusting, then tap Book + Copy: the appointment lands in your Calendar and the reply is copied to your clipboard, ready to paste back to your client.
For “when are you free?” messages, BookingSolved asks for your work hours once, then suggests up to three conflict-free times that fit the request. Copy Best Times puts them into a reply. Suggestions are options — nothing is reserved until you book it.
Share the change request. BookingSolved matches it to the existing appointment and shows the old time and the new time before anything moves. If the new time conflicts with your Calendar, you get alternatives instead of a double-booking.
Cancellations ask for an extra confirmation before removing the appointment, and an acknowledgment reply is copied for you to send. The appointment is only removed from your Calendar — the conversation with your client is untouched.
After a material change — booking, move, cancellation — Undo is available for a short window and restores your Calendar to exactly how it was.
BookingSolved Pro is the auto-renewing subscription that unlocks the core scheduling workflows: booking from messages, availability replies, reschedules and cancellations, and Share Sheet workflows. Current pricing is always shown on the App Store and inside the app before any purchase.
Already subscribed on this Apple ID? Tap Restore Purchases on the plan screen or in the app’s settings under Subscription. Restoring re-checks your Apple ID and unlocks Pro on the device.
Subscriptions are billed and managed by Apple. Open Apple’s subscription settings (or Settings → your name → Subscriptions on iPhone) and select BookingSolved. Canceling stops future renewals; access continues until the end of the paid period.
No connected inbox, no message history, no notification access. BookingSolved processes the specific text or screenshot you hand it, on your device. Shared raw input is automatically deleted within 48 hours, and you can clear recent items anytime in the app’s settings. Full details are in the privacy policy.
Very short or vague messages (“can you fit me in?”) don’t contain enough to schedule. BookingSolved prepares a clarifying question instead — copy it, send it, and share the answer back. Including a day and time in what you share always gives the best result.
Check your work hours and default appointment duration in the app’s settings — both drive availability suggestions. Also confirm the right calendar is set as your work calendar.
Times written in messages (like “2 PM”) are interpreted in your device’s time zone. If a client writes an explicit foreign time zone, double-check the preview — the resolved day and time are always shown before you approve.
Make sure the calendar you chose as your work calendar is displayed in the Apple Calendar app (Calendars → check the list). BookingSolved writes to that calendar.
Direct support contact — being finalized.
A monitored support mailbox will be published here before public launch. Until then, this page covers every shipping workflow.
Review scheduling details before confirming. BookingSolved helps prepare Calendar actions, but you remain responsible for appointments you approve and messages you send.